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Sponsorship:
A Key to Powerful Marketing
Sponsorship,
in trade show terms, is still very much in its infancy. Major shows
like CES use sponsorship very successfully. However, there are
many shows that offer minimal opportunities which leaves the door
open for savvy marketers to capitalize on unique promotional possibilities.
Some of the
most frequent tradeshow promotional opportunities include sponsorship
of the press room, an international lounge, a speaker or VIP room,
an awards reception, educational programs, banners, badge holders,
audio visual equipment, display computers, tote bags, shuttle buses,
napkins and drink cups.
So, why should
your company be interested in sponsorship? When done well, it offers
significant opportunities for distinct marketing and competitive
advantages, as well as showing support of the event.
What is sponsorship?
What exactly
is sponsorship and how can a company use it to their advantage?
Sponsorship is the financial or in-kind support of an activity,
used primarily to reach specified business goals. According to IEGs
Complete Guide to Sponsorship, "the recipient of sponsorship
may be nonprofit, although sponsorship should not be mistaken for
philanthropy. Philanthropy is support of a cause without any commercial
incentive whereas, sponsorship is undertaken for the primary purpose
of achieving commercial objectives. Sponsorship should also not
be confused with advertising. Advertising is considered a quantitative
medium, whereas sponsorship is considered a qualitative medium.
It promotes a company in association with the sponsee."
A large number
of events these days need sponsorship support to offer more exciting
programs and to help defray raising costs. Many companies are often
thrilled to contribute sponsorship support - monetary, in-kind,
or both - when they can see that their participation will bring
them a return on their investment. Sponsorship allows companies
to reach specifically targeted niche markets without any waste.
In addition, it is a powerful complement to other marketing programs,
in addition to having a dramatic influence on customer relations.
Why companies
sponsor?
Sponsorship
offers the possibility of achieving several goals at once. According
to Schmader and Jackson in their book, "Special Events: Inside
and Out," there are many ways in which a company can benefit
from sponsorship, the six most popular reasons are:
1. Enhancing
image/shaping consumer attitudes
2. Driving
sales
3. Creating
positive publicity/heightening visibility
4. Differentiating
themselves from competitors
5. Helping
with good "Corporate Citizen" role
6. Enhancing
business, consumer and VIP relations
Defining
sponsorship objectives
The starting
point for any sponsorship opportunity is to first set some objectives.
Decide exactly what you want to get out of your participation and
how you will measure your success after the event. Clear objectives
will help in your sponsorship selection; facilitate the development
of original concepts; provide easier ties with advertising and public
relations activities; and give you easier measurement of results.
1. Enhancing
Image/Shaping Consumer Attitudes
Often companies
are looking for ways to improve how they are perceived by their
target audience. Sponsoring events that appeal to their market are
likely to shape buying attitudes and help generate a positive reaction.
Coca Cola, for example is always looking to generate a positive
influence of their products in the minds of their consumers and
as such regularly support events they feel can influence consumer
opinions.
2. Driving
Sales
Sponsorship
geared to driving sales can be an extremely potent promotional tool.
This objective allows sponsors to showcase their product attributes.
Food and beverage companies often use sponsorship to encourage samplings
and sales. Event attendees are usually eager to sample something
new and may well buy on the spur of the moment from a purely emotional
standpoint. Frequently sponsors are expected to pay a percentage
of sales as well as the sponsorship fee.
Samplings and
sales can also be supplemented with redeemable coupons. Another
approach to driving sales is the use of proof of purchase, such
as boxtops or labels, for discounted admissions.
IEGs Complete
Guide to Sponsorship cites Visas fund-raising effort around
its sponsorship of the Olympic Games and the U.S. Olympic Team.
They promoted their association by offering to make a donation to
the team each time consumers charge a purchase to their card. American
Express used a similar strategy by donating to needy causes with
their "Charge Against Hunger" campaign. As a result, both
companies experienced a significant rise in sales volume.
3. Creating
positive publicity/heightening visibility
Every sponsor
is seeking wide exposure in both electronic and print media. Positive
publicity helps create heightened visibility of their products/services.
Various media covering the event may automatically include sponsors
names and/or photos. In addition, the kind of media coverage a sponsor
may get is often unaffordable if the company were to think of purchasing
it, and if it were available. To maximize this objective, it is
important for the sponsoring company to have a comprehensive media
campaign to augment the regular media coverage promoted by the organizers.
Sponsorship can often generate media coverage that might otherwise
not have been available.
4. Differentiating
from competitors
The mere act
of sponsoring an event, especially an exclusive sponsorship, is
a significant way to create competitor differentiation. Your company
name has the opportunity to stand out head and shoulders above the
competition. This is particularly helpful if your company wants
to combat a competitor with a larger ad budget. Sponsorship allows
smaller companies to compete with their industry giants.
Target audiences
often perceive sponsorship in a positive way. They see you as making
a greater effort to support the event, often allowing more or better
activities to take place as a result of your sponsorship.
5. Helping
with good "Corporate Citizen" role
Another powerful
sponsorship objective allows companies to be viewed as a "good
neighbor". To be seen supporting the community and contributing
to its economic development is extremely powerful and creates enormous
goodwill.
6. Enhancing
business, consumer and VIP relations
Sponsorship
that offers hospitality opportunities is always very attractive
to companies.
Perks may include
special exclusive networking settings such as VIP receptions or
golf tournaments - opportunities to meet key customers and solidify
business relationships.
How to decide
what to sponsor
When a show
organizer approaches you with an opportunity, it is important to
take time to review it. Consider some of the typical sponsorship
criteria to see whether this is a worthwhile possibility.
1. Decide
whether there is an image compatability with your company.
Does the show have the image you want to establish or have in the
marketplace? Find out more about cosponsors and decide if these
are companies you want to be aligned with.
2. Know the
make up of the audience and decide if these are potential customers.
3. Understand
what media coverage the organizer is planning and what additional
opportunities could exist.
4. Understand
the terms and conditions of an exclusive sponsorship offer.
5. Investigate
how best you will be able to showcase your products/services.
6. Ask about
cross-promotional opportunities.
7. Explore
possibilities for long-term sponsorship opportunities. Sponsorship
has a build effect - the longer you sponsor the better known you
become for being a part of the event.
8. Consider
how easy the sponsorship is to administer. Check out how the show
organizer is set up for sponsorship, whether they have dedicated
staff to manage your specific needs. Also investigate the organizers
track record - are they credible?
9. Find out
exactly what you can expect for your sponsorships dollars.
10. Explore
in-kind sponsorship opportunities and what support you could expect.
It is important
to evaluate each opportunity and look for ways it could tie into
your marketing objectives. If, however, you really are not interested
in the offer, say so up front, rather than mislead the sponsorship
seeker.
Information
you need
When seriously
considering a sponsorship opportunity, you need to have the following
information:
1. The events
operational history. How long has it been in existence, its success
record and annual growth.
2. Details
of the event - dates, expected attendance including demographics
and psychographics.
3. Sponsorship
history including present and past sponsors and their fee history.
4. Event
attractions - what educational programming, attractions and receptions
will be taking place.
5. Organization
structure including the background of the organizers and any non-profit
affiliation.
6. Promotional
strategy including all advertising, PR and marketing planned for
the event.
Based on all
this information you can rate whether or not you feel this event
would give you the kind of return on investment you are looking
for.
Measuring
sponsorship results
A major attraction
of sponsorship as a marketing vehicle is that it can be measured.
There are primarily three methods of evaluation, awareness levels
or attitude changes; sales results; and comparison of value generated
by media coverage versus the cost of comparable advertising space
or time.
With each of
these forms of measurement there needs to be a pre-sponsorship benchmark.
Also it is important that each objective be measured separately.
Working with
sponsorship agencies
In the U.S.
sponsorship is unregulated with no guidelines for agency standards
and practices. As a result, practices vary considerably from agency
to agency. The purpose of an agency is to help either or both sponsor
and sponsee develop a creative program to meet their marketing objectives.
Payment of services is either on a project basis or on a retainer
and often the agency may request a percentage of income generated.
To work successfully
with an agency, it is important to give them specific guidelines
defining your exact objectives, the desired outcome and your budget.
Before working with an agency, check out their track record and
speak to existing or past clients.
Why sponsorships
fail
Not all sponsorships
are the roaring successes companies would like them to be. There
are several reasons why they might fail. A very common one is known
as "the CEO Syndrome". This is when the CEO likes a sport
such as rowing and has the company sponsor a rowing event without
due consideration of marketing objectives.
Another reason
for failure occurs when a company commits to a sponsorship and neglects
to do any promotion prior to the event. They just turn up and hope
that the on-site visibility will give them what they want.
Sponsorships
fail when there is no long term commitment to an event. Creating
a link between the sponsor and the event takes time, usually several
years. Often companies withdraw their support if they do not see
a return on investment after the first attempt. Failure also occurs
when companies try to spread their sponsorship dollars too thin
by having too many small sponsorships. It is often more effective
to concentrate efforts into one or two events.
A major reason
a sponsorship might fail is when there is little or no support from
your own staff. Everyone needs to be supportive and promote the
sponsorship to your target audience.
Finally, sponsorship
is the fastest growing form of marketing in the U.S. It is still
very much in its infancy, especially in the tradeshow arena. With
this in mind there are unlimited opportunities for companies to
broaden their competitive advantage by increasing their credibility,
image and prestige in sponsoring events attracting their target
market.
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