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Let
Us Entertain You
According
to Michael Wolf in his book "The Entertainment Economy,"
entertainment is becoming a major force driving todays economy.
Entertainment has spread into all major industries and as a result,
consumers have come to expect that they will be entertained all
the time.
What better
place to entertain than on the tradeshow floor, where exhibitors
have a prime opportunity to mobilize attendees to visit their booth.
With the plethora of companies all vying for visitors attention,
its the ones that stand out from the crowd that get noticed.
People are drawn by glitter and excitement, but turned off by dull
and boring exhibits. In essence, entertainment makes it all a lot
more interesting.
So, how can
you take add pizzazz into your exhibit marketing without breaking
the bank? The following are seven ways to incorporate a little bit
of show biz to get yourself noticed:
- Think
like Disney.
There was
never a greater promoter than Walt Disney. Everything he touched
turned exciting, colorful, and was bursting with energy. The Disney
legacy continues as the Disney Corporation dazzles and entertains
millions with its products, parks, and superb customer service.
What does
Disney do that every exhibitor should emulate? Disney injects
a show business mentality into everything it does by creating
an image that makes people smile and lets them know they're in
for a first-class experience. Disney employees undergo rigorous
customer service training and are famous for their courtesy, cheerfulness,
and problem-solving skills.
So when planning
your pre-show marketing strategies, remember to think like Disney.
Everything you do to promote and implement your tradeshow involvement
must be first-class, creative, and professional. Train your show
employees to provide enthusiastic and helpful customer service.
Unpleasant experiences on the tradeshow floor can ruin the show
biz experience you've worked hard to create.
- Make your
exhibit an unforgettable experience.
Saturate your
exhibit with sensory appeal. Color, shapes, sounds, textures,
smells and entertainment, along with a high degree of interactivity,
all help to make your exhibit unforgettable. Be creative, original,
fun, real and help visitors see themselves in your message. Everything
you do is helping to establish an emotional relationship with
your target audience. When you appeal to them at a sensory level,
you touch them at a deeper level and sow the seeds for a long-term
relationship.
3. Make
your exhibit interactive.
When people
manipulate objects they often form an attachment to them. They
get an idea of how the products work and are more excited about
the possibility of buying them. Set up audio-visual displays that
visitors can easily operate -- they will feel like they are part
of the experience as they connect with your products or services.
Remember to make it fun.
- Put the
Web to work.
You can interact
with potential attendees through your website, both in your pre-show
and at-show exhibit marketing. Direct them to your site through
your various marketing efforts direct mail, email, broadcast
fax, advertising or PR. Make sure that there are a lot of fun
things to do. Use games to inform, to educate and to help them
find out more about your products and services. Entice them to
visit your booth to collect their prize for their game participation.
The same activity could be at the booth for those who didnt
know or have an opportunity to visit your site prior to the show.
5. Make
your exhibits fun.
Live entertainment,
educational seminars, clowns, puppeteers, and magicians are just
a few of the tools you can use to make your exhibit fun and informative.
Dont rely on your products alone to sell the show biz experience.
Booths filled with inanimate objects are boring and won't capture
the attention of your audience. However, if you inject a little
excitement, you'll have attendees in the palm of your hand and
swarming your booth.
- Provide
lots of comfortable space.
Make sure
you have enough space at your booth to comfortably accommodate
visitors. Don't try to cram as many products as possible into
the space allotted. A cramped booth environment does not allow
attendees free rein to wander comfortably. Design your booth so
it doesn't sacrifice comfort for hardware. Booths that are crowded
with display items make it difficult for consumers to focus their
attention on each item. Set up your booth so that attendees can
see everything clearly in an uncluttered space. Make it open and
welcoming. Provide good lighting, easy-to-read signage, and attention-grabbing
graphics.
7. Inject
show biz excitement into your advertising and public relations.
Without resorting
to hyperbole, your pre-show marketing should reflect the excitement,
creativity, and flavor of your exhibit. Observe how the producers
of movies and Broadway musicals advertise their shows. Incorporate
as many of those elements as are feasible into your own marketing
campaign, and look to showcase the opportunities youre offering.
Elect a staff member as a media contact and have them on hand
at to articulately tell reporters about your products/services
and what makes them unique.
Michael Wolf
notes that products and brands that deliver on the entertainment
expectation are succeeding, and products that do not will eventually
disappear.
Remember you
are in show biz, and your job is to entertain. Create and promote
an exhibit that is as exciting and dramatic as a great movie or
play. Your exhibit space is your stage. In order to generate interest,
you must put on a performance that will keep attendees riveted and
eager to come back for the sequel!
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